Clinical Manager, Operations - Rotation - Peoria
Company: Springfield Clinic
Location: Peoria
Posted on: May 4, 2024
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Job Description:
The Rotational Operations Manager will rotate between various
clinics and departments to receive on-the-job training that is
vital to becoming an effective Operations Manager at Springfield
Clinic. Following successful completion of the six-month training
program, the Rotational Operations Manager will be placed in an
Operations Manager position within Springfield Clinic.
Job Relationships
Reports to the Director of Operations
Principal Responsibilities
Successfully integrate into the Springfield Clinic culture and
understand effective communication.
Implement best practices from HR, Accounting, and Operations to
everyday duties in each assigned clinic.
Effectively manage the wide variety of personnel matters through
best management and leadership practice.
Attend periodic evaluations and participate in regular
assessments.
Seek professional development feedback from participating Subject
Matter Experts. Identify expected and desired outcomes prior to
beginning each rotation.
Develop a detailed understanding of a standard budget, financial
reporting, accounting practices, and staff forecasting.
Upon successful completion of this program, the trainee will be
able to articulate the areas of responsibility of an Operations
Manager, which includes the following:
- Management of assigned medical practice(s), which includes direct
colleague supervision, resource utilization, and team leadership.
Include efficient management of patient throughput and of the
patient experience throughout the medical practice.
- Provide conflict management and resolution among colleagues.
- Provide periodic reviews, annual colleague evaluations, and
create annual performance goals. Identify solutions for employee
performance problems.
- Create and implement staffing matrix for assigned practices for
both clinical and non-clinical areas.
- Approve payroll and monitor sick, vacation, and personal time
use, as well as FMLA time, for all staff.
- Promote a positive, team oriented and productive work
environment.
- Communicate with facilities staff to ensure cleanliness and
maintenance of facilities.
- Timely communication with physicians and staff while being
attentive to staff concerns and suggestions.
- Regularly bring ideas to improve patient flow, patient safety and
quality, expense reduction and operation ideas to optimize the
patient experience.
- Responsible purchase requisitions for clinical, non-clinical and
miscellaneous medical practice supplies maintaining appropriate par
levels.
- Assist Department Chair and Operations Director in department
meeting agenda preparation.
- Serve as communication conduit for other Springfield Clinic
departments, administration and outside agencies always
professionally representing assigned areas of responsibility and
the organization.
- Formulate and implement department level and provider level
annual budgets. Create accountability to annual budgets both
operational and capital. Provide monthly variance and mitigation
reporting of responsible departments and providers.
- Consistently monitor department and provider monthly operational
metrics such as productivity standards, purchasing process, and
decisions related to department finances. Implement course
correction when appropriate.
- Consistently demonstrate effective organization skills,
efficiency, and resourcefulness. Demonstrate effective relationship
skills, decision-making skills and verbal and written communication
skills.
- Monitor the use of diagnostic services, facilities, and staff to
ensure effective use of resources and assess the need for
additional staff, equipment, and resources.
- Maintain awareness of treatment equipment, data processing
technology, and health insurance changes.
Comply with the Springfield Clinic incident reporting policy and
procedures.
Adhere to all OSHA and Springfield Clinic training &
accomplishments as required per policy.
Provide excellent customer service and adhere to SC Way customer
service philosophy.
Perform other job duties as assigned.
Education/Experience
RN or LPN with current active license or Bachelor's degree in
healthcare administration, business administration or related field
required. Four (4) years experience in a clinical practice may be
considered in lieu of degree.
Strong history of innovation required.
Minimum of three to five (3-5) years clinical or medical practice
management experience preferred.
Knowledge, Skills and Abilities
Must have strong analytical and critical thinking skills.
Must be an agile, inspirational leader and an effective and
engaging communicator.
Must have strong networking skills.
Must be a self-starter.
Working Environment
Normal office environment
Will require travel to various Clinic locations in Sangamon
County
PHI/Privacy Level
HIPAA1
Keywords: Springfield Clinic, Peoria , Clinical Manager, Operations - Rotation - Peoria, Healthcare , Peoria, Illinois
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