Teller
Company: BankTalent HQ
Location: Champaign
Posted on: October 3, 2024
Job Description:
Position Summary At Busey, our tellers develop relationships
with customers by offering best-in-class customer service, asking
targeted questions, and providing accurate and efficient banking
transactions. As an associate in one of our service centers we also
count on tellers to focus on our customer's experience - greeting,
listening to understand needs, and utilizing resources for prompt
solution. Our ideal teammate finds joy in working and building
relationships with others. If this sounds like you, apply! We have
a team of trainers ready to set you up to succeed! Duties &
Responsibilities
- Facilitate an excellent customer service experience, while
maintaining confidentiality & professionalism
- Complete customer transactions accurately and efficiently,
including cash handling.
- Refer customers to bankers, allowing for further discovery of
products and services that might be valuable.
- Balance cash drawer, daily, with high degree of accuracy.
- Appropriately gain manager assistance (Ex: should suspicious
transaction activity be spotted, or additional clearance is needed
for transaction amount/type.)
- Scanning work for image branch capture.
- Other duties as assigned.Education & ExperienceKnowledge of:
- Strong customer service skills
- Strong interpersonal communication skills
- Bank compliance, security, and operational policiesAbility to:
- Learn to operate basic office equipment and systems at teller
terminal.
- Accurately count money
- Perform duties and make decisions under frequent time
pressures
- Stand for extended periods of time
- Lift 50 poundsEducation and Training:
- High School diploma (or equivalent)
- Cash handling experience (preferred)Busey values a diverse and
inclusive workplace and strives to recruit, develop and retain
individuals with exceptional talent. A team with diverse talent,
working together, is essential to Busey's commitment of delivering
service excellence. Busey is an Equal Opportunity Employer
including Disability/Vets. Visit Busey.com/Careers to learn more
about Busey's Equal Opportunity Employment.
Keywords: BankTalent HQ, Peoria , Teller, Other , Champaign, Illinois
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